Branch Manager

at  in  Patna, India | Posted on 15 September, 2015
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Job Description

Job Role :

  • Responsible for meeting the branch targets and adherence to all guidelines and regulatory requirements.
  • Ensuring that customers get world-class services and their needs are understood and met through financial product offerings of the Bank
  • Managing and monitoring performance of all the sales resources and attrition control of customers
  • Recording & resolving complaints as per the specified process within the stipulated TAT
  • Promoting all direct banking channels and ensuring that the customer is utilizing the same.
  • Responsible for all related process checks as custodian of vaults and joint custodian of systems administration and setup within the branch
  • Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by carrying out Monthly / Periodic Verification of Auditable items at branches
  • Ensure that all staff are adequately trained on the Products of the bank and s

Exp : 5-10 yrs


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