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Customer Care Executive

at  in  Gurgaon, India | Posted on 23 September, 2015
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Job Description

Job Description:

  • Customer Care Executive / Counselor
  • You will be the face of Analytics Vidhya, worlds largest analytics community.
  • To interact directly with the customers and make sure their queries are answered.
  • To handle and resolve customer queries.
  • To obtain and evaluate all relevant information to handle queries.
  • To direct requests and unresolved issues to the designated resource.
  • To manage customer accounts & maintain the database.
  • Record details of inquiries, comments, complaints & details of the actions.
Experience

Not mentioned

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