Inbound Officer Jobs at Citi Bank

at | Posted on 25 March, 2014
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Job Description
Company Name : CitiBank
Position : Inbound Officer
Exp : 0 - 3 years
Location : Gurgaon
Salary: 2.5 - 3.30 LPA
Job Description : 
*Displaying complete onus to the customers Query/problems.
*Delivering service with requisite Courtesy and Accuracy.
*Nil Defects (100% adherence to product & process).
*Ensuring Nil Customer complaints.
*Ensuring excellent SLS scores.
*Escalating/Highlighting customer Problem Incidences.

Qualification : Any Graduate
Contact Name : AMCAT                                                          

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