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Employee Referral Infrastructure Service Job in Cognizant

at | Posted on 17 March, 2015
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Job Description
Soft Skills Coach:

Ø  Recruiting candidates well suited for the project

Ø  To do the initial trainings and base lining for every new member of the team

Ø  Ensuring that every team member is ready for the process in terms communication & call handling skills

Ø  First point of contact for communication escalation

Ø  Good knowledge in coaching skills/content development/feedback sessions/customer service and ability to manage with minimum supervision

Ø  To provide continuous training, coaching and mentoring to all team members

Ø  To monitor calls and provide feedback to all agents

Ø  Customer service orientation and ability to work in a team

Ø  Excellent Soft skill, Communications skills (Voice & Email) to handle team members
Proactive and responsible overall

Ø  Willing to travel and work in 24x7 environment

Experience: 2-5 Yrs.

Venue & Interview Time:

Cognizant Technology Solutions, C3, CHIL Special Economic Zone, Keeranatham Village, Saravanampatti via, Coimbatore – 641035
Date: Saturday, 21st Mar 2015
Time   : 09.30 am -12.30pm
Salary

Not disclosed

Category

HR / Recruitment

Experience

Not mentioned

About Company

Cognizant Technology Solutions Corporation is an American multinational information technology, consulting and business process outsourcing company. It is headquartered in Teaneck, New Jersey, United States, North America.

Know more about Cognizant
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