CS Specialist

at  in  Gurgaon, India | Posted on 28 July, 2015
Apply Mock Interview Refer
Job Description

Roles and Responsibilities :

  • Customer Service through calls, chats & e-services
  • Ensure timely and accurate service delivery at defined productivity levels
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Ensure adherence to Client Service Level Agreements (SLAs)
  • Identify, share and support operational improvements


  • Graduate in any discipline (aggregate marks of >=50% with no gaps / failure throughout graduation)
  • No B.E., B.Tech, M.Tech, MCA,MBA
  • Excellent verbal and written communication skills.
  • Work experience of 0-24 months (experience in voice process / customer service preferred)
  • Customer service orientation.
  • Basic computer operating skills (MS- Office applications)

Not disclosed


Not mentioned

About Company

Aon plc is the leading global provider of risk management services, insurance and reinsurance brokerage, and human resource consulting and outsourcing. Through its more than 66,000 colleagues worldwide, Aon delivers distinctive client value via innovative and effective risk management and workforce productivity solutions.

Know more about Aon Hewitt
Popular Skills
C# MVC HTML CSS JQuery Javascript SEO PHP XML ASP.NET Unix Java C MySQL Android Application Development Business development activities Marketing communications Core Java Testing Photoshop Illustrator Magento Linux ManualTesting HTML5 CSS ajax css3 JDA Android Marketing and Publicity Social Media Marketing and Branding Content Writer business develpment marketing sales CRM Digital Marketing Business Development Excellent Communication Skills php with Mysql business analysis C#.Net Lead Generation good communication skill iOS Willing to work in rotataional Shifts account Market Research Good Communication Skills creative writer Content Development technical writing Social Media Marketing Campaigns content development SQL Nagios Basic competencies: - Fluency in English– written and oral -