Work on customer-based software problems dealing with both the Escalation as well as Development Teams
Create and maintain tools / plugins / software for the Citrix XenApp / XenDesktop family of products.
Get involved in some or all phases of the tools / plugin / software development and release cycle that include
design, coding, code reviews, troubleshooting and debugging, installation, software maintenance and testing.
Maintain a focus on customer requirements and project objectives while mitigating project and product risk.
Must be self-motivated and able to work in a team environment with limited supervision.
Must be able to provide direction to the Global Escalation Team (in all Geos) on crash analysis, advanced
debugging, programming examples, code training and complex code change explanations. Additionally, you may
be required to write complex technical articles (white papers) and sample code for the knowledge base.
May have worldwide travel requirements to remote Citrix offices to train Global Escalation Engineers on
advanced troubleshooting and debugging techniques.
Qualifications (knowledge, skills, abilities)
Development Analysis Engineer must possess excellent problem solving and communication skills. In addition, the
individual must be flexible, dependable and have excellent time management skills. The Technical skills required for this
position are a solid knowledge of C/C++ programming, debugging and problem solving skills
Requirements (Education, Certification, Training, and Experience)
Position requires a B.S. [in Computer Science, Engineering] or M.S. with 2 to 5 years of experience. Experience working
with multi-tiered application design and development, as well as, experience with debugging techniques and tools
required, including the ability to analyze and debug dump files, network and stack traces.
Technical Skills Requirements:
A candidate should have strong experience with the following concepts and/or technologies:
Minimum of 2 to 5 years of experience in working with Windows internals.
Strong understanding of Windows kernel mode and user mode subsystems and good in Windows Kernel mode
& User mode APIs.
Strong in C and C++.
Citrix Systems, Inc. is an American multinational software company founded in 1989, that provides server and desktop virtualization, networking, software-as-a-service, and cloud computing technologies, including Xen open source products.
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