Senior Instructional Designer In Citrix

at  in  Bangalore, India | Posted on 1 July, 2015
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Job Description

Position Summary:

The Worldwide Technical Support Readiness team’s mission is to empower Technical Support employees to provide a world-class experience for our customers. As an Instructional Designer, you are responsible for working with worldwide technical support readiness specialists (SMEs) and a variety of stakeholders to design and develop technical eLearning and Instructor-led training materials (i.e. self-paced online, virtual instructor-led, classroom instructor-led, student manuals, lab exercise workbooks, instructor manuals). You will coordinate end-to-end development of the components for established curricula to drive desired competencies with measurable high-quality results. This job includes creating new courses as well as measuring the effectiveness of existing courses, acquiring feedback and making changes as needed. Additionally, you will create valuable resources for our internal field and partner audiences such as job aids and videos.

Qualifications and Requirements:

  • Demonstrates expertise in using some of the following tools or technologies, along with departmental templates and processes to manage and develop content:
  • Microsoft Office, especially Word, PowerPoint and Excel
  • eLearning course authoring software such as Articulate Storyline
  • Web-based tools experience desired
  • Familiarity with Learning Management Systems, willingness to learn to work with our currently used system
  • Adobe Acrobat Professional, Adobe Photoshop desired (not essential)
  • Advanced Knowledge of instructional & curriculum design/development methodologies
  • IT Industry experience preferred
  • Experience working with technical subject matter experts

preferred Requirements (Education, Certification, Training, and Experience)

  • Bachelor’s degree (Instructional Design, Professional/Technical Communications, Computer Science, English, or Education preferred)
  • Minimum 3 years of experience in either professional training and development OR instructional/curriculum design (mid – large sized company preferred)
  • Demonstrated advanced expertise applying a structured approach to writing business and technical documentation for conceptual and task-based content .

Not disclosed


Not mentioned

About Company

Citrix Systems, Inc. is an American multinational software company founded in 1989, that provides server and desktop virtualization, networking, software-as-a-service, and cloud computing technologies, including Xen open source products.

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