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Technical Support

at  in  Hyderabad, India | Posted on 24 September, 2015
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Job Description

Job Role :

  • Provide customer and technical support to customers through chat and email requests.
  • Communicate bug fixes and new product enhancements to customers
  • Report enhancement requests received from customer regarding hardware, application, or Documentation and etc.
  • 1 years 5 years of expr in hardware/software PC support experience 
  • Ability to troubleshoot and resolve technical problems individually or in a team environment
  • Excellent customer service skills with excellent verbal, written, and interpersonal communication skills in English
  • Openness to work flexible hours as required, including night shifts and holiday
Salary

Not disclosed

Category

IT- Support

Experience

Not mentioned

About Company

Accenture is a global management consulting, technology services and outsourcing company, with approximately 266,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012.

Know more about Accenture
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